By – Shreya Dubey and Kaushiki
It has been more than a decade that the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013- The POSH Act was enacted. The Vishaka1 judgment acknowledging the lack of workplace harassment protection regime in India and highlighted the importance of workplace sexual harassment as a fundamental right under the Constitution. But has the enactment been a mere formality, or has it progressively and comprehensively laid down a robust legal framework to combat sexual harassment at the workplace? Most importantly, has the framework been adopted by organisations in letter and spirit? While the objective of the POSH Act is clear, its practical application is mired with various legal niceties, which has the effect of blunting the effectiveness of the law. This article discusses the hurdles experienced in the implementation of POSH Act.
The POSH Act broadly explains the concept of sexual harassment, provides for constitution of Internal Complaints Committee (ICC), details the complaint submission process, timelines for completion of inquiry and submission of report by the ICC.
In order to ensure that the proceedings under the POSH Act are carried out in a proper and legally sound manner, before an Inquiry Committee, it mandates the engagement of an external member (social worker / legal expert) to guide the entire process. The ICC is expected to conduct a fair, impartial, and transparent inquiry and submit a well-reasoned report to the employer for appropriate action.
Inquiry reports are often challenged on hyper technical grounds resulting in judicial proceedings that linger for years diluting the very essence of a special inquiry and the very purpose of a fast-track inquiry. A common man’s overview of natural justice is limited to:
The Sexual Harassment of Women at Workplace Rules, 2013 (POSH Rules) elaborate on the “Manner of Inquiry into Complaint”. But the simple mandate that the Complaints Committee shall make inquiry into the complaint in accordance with the principles of natural justice often results in legal complexities. There is a lack of defined procedures under the POSH Rules. It has been left to the discretion of the ICC to proceed with an inquiry into a complaint of sexual harassment, as per service rules, if any or in the absence of service rules, in the manner prescribed under the POSH Act.
The procedure prescribed under the POSH Act is restricted to:
It does not provide a step-by-step procedure to be followed, including crucial elements such as the right to cross-examination. More often than not, the accused employee is not permitted to cross-examine the witnesses of the complainant or are even provided with copies of witness statements. The absence of well-defined procedures under the POSH Act and Rules jeopardizes not only the rights of the accused employee but also leads to judicial scrutiny that delays justice for the complainant.
When inquiries are set aside, for failing to have met the elements of fairness and transparency, re-constitution and re-assembly of ICC and retrial of the entire complaint itself is a taxing process, entailing cost, effort and time for the complainant, accused employee as well as the employer.
Strict rules of evidence are not mandatory in inquiry proceedings, and the ICC is afforded the liberty to adopt its own procedure, provided it aligns with the principles of natural justice. There are limited reasons for which courts can interfere with the orders passed by the departmental authorities such as violation of the principles of natural justice, violation of rules of the organization or the law, or where the findings and conclusions of the departmental authorities are perverse or if the punishment is shockingly disproportionate2. However the lack of guidance to a fair inquiry under the POSH Act and POSH Rules is a matter of concern resulting in judicial proceedings.
In some of the recent rulings of the Supreme Court and different High Courts, the courts have expressed serious concern over the failure of ICC to follow the principles of natural justice while conducting inquiries and redressing complaints related to sexual harassment of females.
In Ashok Kumar Singh v. University of Delhi & Ors.3, the Delhi High Court while taking cognisance of the fact that POSH Act does not lay down any specific procedure for conducting an inquiry, including cross-examining the witnesses, has laid down guidelines for conducting a fresh inquiry in the matter:
The Delhi High Court was compelled to intervene in this case and lay down guidelines, since the prayer of the accused employee for cross-examination as well as opportunity to lead defence evidence, was rejected by the ICC. It was categorically observed by the High Court that ICC’s inquiry violated the principles of natural justice, and a fresh inquiry was necessitated.
Similar directions and observations have been made by other High Courts about lapse in fair procedures before the ICCs.
The Bill on Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Amendment Act, 20244 addresses the issue of limitation for reporting of sexual harassment complaints, which has been increased from three months to one year. Given the numerous challenges to ICC reports on grounds of improper procedure, it would have been a welcome change if the amendment addressed the issue.
While POSH Act is intended to create a comfortable and safe platform for female employees to report workplace harassment complaints, the principle of equality and fair opportunity to the accused is also implicit in every inquiry including fair opportunity for both parties to present their case, contradicting the evidence, and defending themselves meaningfully. The POSH Act fails to address these procedural aspects and ICCs are not adept to handle complex complaints. ICCs should not be constituted merely to meet compliance requirements, but must be equipped with a sound understanding of the law and the procedures required to conduct inquiries fairly and transparently.
Recently in the case of Aureliano Fernandes vs. State of Goa and Ors5 ,while as many as 17 complaints from students levelling serious allegations of sexual harassment were dealt under an ICC Report, the Supreme Court observed that the mere number of complaints would not be a ground to give a complete go by to the procedural fairness of the inquiry required to be conducted, more so when the inquiry could lead to imposition of major penalty proceedings. The court observed that due process, an important facet of the principles of natural justice, was seriously compromised, due to the manner in which the committee in such case went about the task of conducting the inquiry proceedings and that the undue haste demonstrated by the committee in concluding the inquiry cannot justify the curtailment of the appellant’s right to a fair hearing.
Each sexual harassment case has its unique background; it is necessary for the ICC to be sensitive to complaints of every nature and be equally sensitive to the rights of the accused employee.
With the advent of covid 19 pandemic and switchover to work from home model, trend of online meetings, the nuances of harassment have only multiplied in the form of video call requests, stalking on social media, misuse of social messenger applications. While the level of harassment has become complex and difficult to prove, members of ICC need to stay abreast with such developments to conduct full-fledged inquiries, at par with those conducted for proving misconduct in disciplinary proceedings to ensure that genuine complaints are met with justice and frivolous complaints reach their logical end. A wide range of factors must also be taken into account by ICCs during an ongoing inquiry, including but not limited to:
Since the findings of ICC have significant civil impact on the accused, employers and the ICCs need to ensure that the proceedings are conducted in a fair manner and in compliance with law and the principles of natural justice, since sexual harassment allegations in the workplace also run the risk of loss of employer’s reputation. An elaborate, well conducted inquiry has lesser chances of judicial interference saving time and cost for both the complainant as well as the employer.
The case of UOI and Ors. Vs. Dilip Paul6 is an eye opener in this regard, where justice to the complainant came to be served 14 years after submission of sexual harassment complaints for the period between 2006 to May 2010 against former DIG in the SSB. A detailed inquiry report dated December 2012 was submitted by the Central Complaints Committee, recommending the dismissal of the former DIG. The officer retired from service before any disciplinary action could be taken up by the Ministry of Home Affairs. Ultimately in 2016, a decision was taken to withhold 50% of his monthly pension on a permanent basis, which Inquiry Report and subsequent Disciplinary Order came to be challenged before High Court. The High Court quashed the penalty, citing that the Central Committee had improperly considered a second complaint not referred earlier, assumed a prosecutorial role during the inquiry, and based findings on conjecture without adequate evidence. The Union of India appealed the High Court’s decision, and the Supreme Court came to examine the procedural fairness of the disciplinary proceedings from the beginning to the end and upheld the procedure adopted by the Complaints Committee for examining the evidence on record. After another half a decade, the Supreme Court in 2023 upheld the decision of the Central Government to withhold 50% penalty on a permanent basis.
Therefore, it is imperative that ICC reports are conducted within the stipulated period under the POSH Act and the ICC Report is drawn up after careful evaluation of material on record after affording proper opportunity to complainant witnesses and the accused employee.
Apart from lack of procedures having been stipulated under the statutory regime, several systemic issues still persist, as have been summarised below:
While metro cities still report a higher number of cases, true success in implementation will be achieved only when smaller cities and organizations also demonstrate compliance in both letter and spirit. Most small-scale organisations tend to skip the responsibility of fully implementing the POSH Act. In the Aureliano Fernandes case7, Supreme Court has flagged serious lapses in implementation of the POSH Act, and consequently issued the following directives:
While these directives were issued nearly 2 years ago, their implementation is also yet to see the light of the day. The POSH Act is of seminal importance in ensuring the basic and fundamental right of every woman to be protected from sexual harassment at their workplace. However, to what extent this objective is achieved will depend on multiple factors including the proper implementation of the law and its widespread sensitization among employers, employees and members of ICC.
The POSH Act, 2013 is an Indian law that aims to prevent and address sexual harassment of women at the workplace. It mandates the formation of Internal Complaints Committees and provides a framework for redressal.
The POSH Act, 2013 covers all women, including regular, temporary, contract, part-time, interns, and domestic workers. It applies to workplaces in the public and private sectors, including NGOs, households, and unorganized sectors.
The purpose of the POSH Act, 2013 is to prevent, prohibit, and provide redressal for sexual harassment of women at the workplace. It aims to ensure a safe, secure, and dignified working environment for women.
The Internal Complaints Committee (ICC) is responsible for receiving, investigating, and addressing complaints of sexual harassment at the workplace. It ensures a fair, confidential, and timely resolution of such complaints as per the POSH Act, 2013.
An external member in the ICC ensures impartiality and prevents internal bias during the inquiry process. Their presence brings independent expertise and credibility to the proceedings.
Major challenges include lack of awareness, inadequate training on employees and ICC members, lack of inquiry procedures being stipulated under the POSH Act and non-compliance in forming ICCs, especially in smaller or unorganized workplaces. Fear of retaliation and stigma also discourage women from reporting incidents.
Through various precedents, Courts have framed guidelines for ICC inquiry, stressed on mandatory training, and enforced strict timelines for inquiry. They have also emphasized on protecting complainants from victimization and ensuring transparency in the redressal process.
As of May 2025, the POSH Act, 2013 has not been officially amended. A proposed amendment bill introduced in February 2024 suggests extending the complaint filing period from 3 months to 1 year and removing the conciliation process. However, this bill is still pending parliamentary approval and has not become law.
The POSH Act applies when a woman experiences unwelcome behaviour of a sexual nature at a workplace, including physical contact, advances, or sexually coloured remarks. The incident must occur in connection with her employment or during the course of work-related activities.
Under the POSH Act, an employer can be fined up to ₹50,000 for non-compliance, and repeated violations can lead to higher penalties or license cancellation. Individuals found guilty may also face disciplinary action or prosecution under relevant criminal laws.